Nine Seconds is a user experience consulting company based in Ottawa, Canada.

We are a consultancy dedicated to enhancing the user experience of your website, software or product. We offer a wide range of services including usability consulting, user experience testing, heuristic evaluation, interaction design, information architecture, and user experience training to help clients produce better products that customers find easier and enjoyable to use. We take a straight forward, practical approach to user needs analysis, task optimization, problem solving and usability testing, leading to effective design solutions.

Whether we become involved at the design stage, or after a system has been in use for some time, we never lose sight of the user’s needs. We can always help you:

  • reduce development and support costs;
  • reduce the need for expensive redesign; and
  • increase sales.

Our usability consulting and services are the ideal way to enhance your brand, improve your company’s competitive position, and increase revenues and loyalty.

In the last 10 years, We have helped various organizations improve their websites/intranet user experience and their overall online presence. Some of these Clients are available on the right side of this page.


Get in Touch

Please contact our user experience managing director – Nassib Elkadri:  or call 1.819.210.7760 for questions and more information about our innovative user experience solutions.